Get Started With US Mobile

Muhammad Abubakar Awan Updated by Muhammad Abubakar Awan

We offer all new customers an opportunity to try out our services at the best rates. Whether you are activating a new number or thinking of changing carriers, we are excited to help you jump the hurdle of activation and provide the best incentives the industry has ever seen. That is how confident we are that you will love being a US Mobile customer.

New customers can get either of the following:

Currently, the 100-Day Free Trial & Get A New Number promotion is only offered on Warp 5G.

Disclaimer: New customers can get only one of these offers, i.e. either 100-Day Free Trial or Get A New Number.
What do I need to Get Started?

You will need the following:

  • Any device that is eligible to be used on our Warp 5G network (most devices)
  • Either a Starter Kit (with a black US Mobile SIM card) or an eSIM-compatible device
  • Coverage in your area
Am I eligible for these offers?

In order to be eligible for either of the new customer offers, the following criteria must be met:

  1. You must not have any history of active line with us prior to this activation
  2. You must not have used the payment method/details before with US Mobile
  3. You must not have used that same device before with US Mobile

100-Day Free Trial

If you are a new customer looking to upgrade from your existing carrier, we've got you covered! We are offering 100 days of free service for all the new customers looking to port in their first line.

You would need to have the Account Number and PIN associated with your line number to submit a port-in request. You can find and reach out to your existing carrier's support from here.

Port-In Only: This offer is only for new customers activating their first line by porting in their number from another carrier.
What's included?
  • You get 100 days of free service at $0 (No hidden fees)
  • Free Starter Kit while signing up for this offer (or you can go for eSIM activation)
  • You get 50GB of data including 5GB hotspot.
  • After 100 days, your plan renews to Unlimited Essentials Plan, which is set on AutoPay by default. You can also change the plan set on AutoPay any time you like during your trial period

If you have consumed the entire data within 100 days, you would need to purchase a new plan to get more data.

Disclaimer: Upon the plan renewal, within the 100 days duration, your 100-Day Free Trial will end immediately.

Get A New Number

You can activate your very first new number with us at half the regular plan price. If you're looking to start fresh, this promotion would allow you to activate your service with a new number based on your ZIP code with the added benefit of the discounted plan price.

What's included?
  • You get a new number at $12.50 (Service Fee and Recovery Fee inclusive). A value-for-money deal where you get service at a 50% discount as compared to the original price of the plan.
  • Free Starter Kit while signing up for this offer (or you can go for eSIM activation)
  • 20GB Premium data plan
  • 30 days of plan duration (same as our individual plans) after which the promotional plan shall expire
  • Unlimited Essentials plan is set on AutoPay by default. You can have this changed to your desired plan before your promotional plan expires

How do I Get Started?

The steps for starting your new service with US Mobile are as easy as it gets:

  1. Head over to our Get Started page on the website.
  2. Click on "Get started for free" if you are looking to bring in your line from another carrier to get 100 days of free service, or, click on "Get started for $12.50" in order to activate a new number at half the price.
  3. You will be prompted to create an account or sign in if you already have an account with us. It is advisable to add the details on all the fields requested.
  4. Click on your preferred method of activation, eSIM or order a Starter Kit for physical SIM activation. Selecting the Starter Kit will prompt you to add the shipping details for your order to be placed.
  5. Enter your IMEI (make sure you enter your digital IMEI or IMEI 2 if using eSIM)
  6. If you are using a physical SIM, enter your SIM card number here
  7. Select number: Based on the offer you opted for, you can either select a new number or port an existing number using the Account Number and PIN associated with your line
  8. Enter your payment information and activate

How do I change my upcoming plan?

Considering your AutoPay has been set with a plan by default while activating your services with either of the promotional offers, we do allow you to change the upcoming plan as per your desire and needs. You can simply follow the instructions below:

  1. Open your account using the US Mobile app or website (https://app.usmobile.com/)
  2. Click on the button in the side menu called "Individual lines" to select the concerned line.
  3. Click “Review my plan”
  4. Click “Change my plan” in the pop-up window
  5. Select your new plan and configuration from the plan selection screen
  6. Confirm your payment method is correct
  7. Click “Save this plan”

How do I end my activation offer?

If you would like to discontinue your activation offer, follow the instructions.

  1. Open the mobile application or web application (https://app.usmobile.com/)
  2. Click on the button in the side menu called "Individual lines"
  3. Click on the line for which you would like to end the trial
  4. Click “Review my plan”
  5. Click “Cancel AutoPay”
  6. Read the disclaimer
  7. Confirm by clicking “Yes, turn AutoPay off”
Disclaimer: Once the AutoPay is turned OFF and the current plan expires, you would have 30 days to renew your plan. After 30 days of no plan over the line, you would lose your number.

Can I use a promo code? 

You can surely use the promo code along with either of the Get Started offer. However, your promo code will reflect on the upcoming bill after the activation plan ends.

Change my activation plan today!

Reasons to change plan immediately

You can change your plan right away, if;

  • You loved the service and experience enough to opt for a plan of your choosing
  • You have used the entire data on your 100-Day Free Trial and want more data
  • You wish to upgrade your plan
How to change my activation plan today?

You can simply follow the steps shared below in order to change your plan immediately at any time during the activation plan, may it be 100-Day Free Trial or Get A New Number:

Note: The steps below are to be followed if the AutoPay on the concerned line is turned ON.
  1. Head to your Account and click on the Line you want to change the plan for
  2. In the box on the Top Right corner it should give an option for “Review My Plan”, click on that
  3. Next, click on “Cancel AutoPay” and then confirm by selecting “Yes, Turn AutoPay Off”
  4. Now in the box in the Top Right corner, it should say “Pay My Bill”, click on that
  5. Now you will be able to select the new plan that you want, from under either the “Custom Plans” or “Unlimited Plans” heading
  6. You will now need to please make sure that AutoPay is turned OFF for the transaction to go through
  7. After you do all this, you will then be able to click on “Pay My Bill” to complete the payment for the new plan.

Once this is done, please reach out to us and we will kick in your new plan. You can also follow this guide to change plans today.

How did we do?

Can I change my plan in the middle of the month?

How do I use a promo code?

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