What happens if I run out of data in my Shareable Data Plan?

Shared data plans for all; one bill, one price, unlimited devices. Save money, stay connected

If you use up all the data you paid for, the lines in your pool will not have data service anymore.

Reaching out when your Shared Data Plan's nearly empty

We know that running out of data is inconvenient, and we want to help you avoid that. We'll send you a couple of warnings along the way:

  1. We'll email you when your Plan has consumed 90% of the data.
  2. We'll also email you when your pool runs out entirely.
  3. In our app, when you look at your Shared Data Plan, you'll be able to see if you have fully consumed the purchased data. You'll also be able to know if you're on track to go over your base plan.

How to get data service back

But don't worry, it's not permanent! You can get data service back in a couple of ways:

  1. Buy a top-up at any time for $2/GB. The top-up takes effect immediately, and your lines will get data service back right away.
  2. Or you can wait for your next billing cycle to start. Each cycle is 30 days long. The moment your new cycle begins, your lines will be back in business with the plans activated.

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What is AutoPay and how can I enable it?

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