Can I change my plan in the middle of the month?

You can change your base plan in the middle of the month. Here's how you can do it.

Changing your plan

Shifting to a New Base Plan mid-cycle with AutoPay OFF

1. Sign in to your account. You'll find yourself at the account dashboard.

2. Click on the Line you want to change the plan for

3. Go to "Change Plan" under Line Settings

4. Now, you will be able to select the new plan under the heading of "Unlimited Starter", "Unlimited Essentials", "Unlimited Premium" or "Shareable Data". You can also select "Looking for low data plans?" to view more plans.

5. You will now need to make sure that AutoPay is turned OFF for the transaction to go through

6. After you do all this, you will then be able to click on “PAY MY BILL” to complete the payment for the new plan

7. Then reach out to us so that we can kickstart the plan for you immediately

Shifting to a New Base Plan mid-cycle with AutoPay ON

1. Sign in to your account. You'll find yourself at the account dashboard

2. Click on the Line you want to change the plan for

3. Click on "Manage AutoPay"

4. Next, click on the toggle switch to turn off AutoPay. Confirm it by clicking on "Turn OFF AutoPay"

5. Confirm it by clicking on "Turn OFF AutoPay"

6. Click on “Change Plan” in the box on the Left side

7.  Now, you will be able to select the new plan under the heading of "Unlimited Starter", "Unlimited Essentials", "Unlimited Premium" or "Shareable Data". You can also select "Looking for low data plans?" to view more plans.

8. You will now need to make sure that AutoPay is turned OFF for the transaction to go through

9. After you do all this, you will then be able to click on “PAY MY BILL” to complete the payment for the new plan

10. Then reach out to us so that we can kickstart the plan for you immediately

If you need help or have questions, please feel free to contact us via call  (1-878-205-0088), email (help@usmobile.com), or via chat.

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