How to transfer your number from one carrier to another

Samana Batool Updated by Samana Batool

This article will help you in finding the Account Number and PIN needed for porting out from many major carriers operating in the US.

Before you begin the activation process for transferring your number from your previous carrier to US Mobile, please make sure that you have contacted your previous carrier and have retrieved the Account Number and PIN for your line. Both these bits of information are unique to every number and carrier, and for this purpose you will need to get in touch with your previous carrier for the exact details. Also, please ensure that the number you have is a US-based number so as to avoid any issues later on in the porting process.

If you notice that your current carrier is not listed in this article, or if you want to add to or correct the information that we have already listed here, please feel free to let us know by either reaching out to us over chat or emailing us at ports@usmobile.com so that we can proceed with updating the article accordingly at the earliest 😊.

Also, if at any point during the porting process you need to change the information you initilly provided us when submitting the request, you can provide it to us in reply to an email which is sent once the port request is submitted, reach out on chat or even call us at +1 (878) 205-0088, so that we can update the port request accordingly from our end to port you over at the earliest.

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The porting of a number can generally take around 24-48 hours, depending on how cooperative the previous carrier is, while it can be longer for VoIP or landline numbers, which can take up to 7-10 business days.

Access Wireless

Account Number: Call at +1 (888) 900-5899 for the information.

PIN: Call at +1 (888) 900-5899 for the information.


Affinity Cellular

Account Number: Email at help@affinitycellular.com or call at +1 (833) 679-1090 for the information.

PIN: Email at help@affinitycellular.com or call at +1 (833) 679-1090 for the information.


Airvoice Wireless

Account Number: It is your 20-digit SIM card number with Airvoice Wireless.

PIN: It is the last 4-digits of your phone number, unless it was switched to something else.


Allvoi Wireless

Account Number: Call at +1 (212) 812-9002 for the information.

PIN: Call at +1 (212) 812-9002 for the information.


Assurance Wireless

Account Number: Call at +1 (888) 321-5880 for the information.

PIN: It is the 6-digit or 10-digit PIN you selected when signing up for Assurance Wireless initially. It can be found on your welcome letter.


AT&T Landline

Account number: It is the 10-digit phone number.

PIN: It is the 4-digits to the immediate right of the phone number in the top right corner of your bill.


AT&T Postpaid

Account number: It can be found in the upper right corner on any bill or invoice that you may have, in your online account. For bundled bills, the account number will be a 12-digit number under your wireless account summary.

PIN: It is usually the last four digits of your telephone number.  It is not on your bill, invoice or online account. You can call AT&T at +1 (800) 331-0500. For bundled bills, the account number will be a 12-digit number under your wireless account summary. Also, only for bundled bills, call AT&T customer service for a 4-digit PIN.


AT&T Prepaid

Account Number: It is NOT listed on the online account. Call the AT&T Number Transfer Request Line at +1 (888) 898-7685 to get your account number.

PIN: It is your 4-digit PIN, set up initially when you opened the account. If you don’t remember call customer service at +1 (800) 901-9878.


AXvoice

Account Number: Email at sales@axvoice.com for the information.

PIN: It is the 4-digit number that you use to login to your account.


Bandwidth

Account Number: Call at +1 (855) 864-7776 for the information.

PIN: Call at +1 (855) 864-7776 for the information.


Beast Mobile

Account Number: Email at info@beastmobile.net or call at +1 (800) 756-0240 for the information.

PIN: Email at info@beastmobile.net or call at +1 (800) 756-0240 for the information.


Black Wireless

Account Number: It is your SIM card number with Black Wireless.

PIN: It is the last 4-digits of your phone number.


Boom! Mobile

Account Number: It is your customer number which can be found in your online account under “Contact Info”.

PIN: It can be found in your online account under “Contact Info”.


Boost Mobile

Account Number: Email at boostmobile@boost.com or call at +1 (866) 402-7366 for the information.

PIN: It is the 4-digit number that you use to login to your account.

After entering your phone number on the call with Boost press Option # 4 then dial “0” (zero). When prompted, enter your 4-digit Boost PIN. Ask the account representative to give you the account number.

BOSS Wireless

Account Number: Call at +1 (800) 689-0617 for the information.

PIN: Call at +1 (800) 689-0617 for the information.


BYO Wireless

Account Number: It is your account number which can be found in your online account.

PIN: It is the last-4 digits of your phone number.


C Spire

Account Number: It is your account number which can be found on any bill or invoice that you may have, in your online account or by calling the company at +1 (855) 277-4735.

PIN: It is the last 4-digits of your social security number. If not this, then it should be 0000.


campusSIMS

Account Number: Dial 611 from your cell phone or call at +1 (213) 372-7777 for the information.

PIN: Dial 611 from your cell phone or call at +1 (213) 372-7777 for the information.


Account Number: It is your phone number plus 3-digits which can be found in the upper right-hand corner of any bill that you may have or by calling the company at +1 (866) 642-0444.

PIN: It should be 0000.


China Telecom Americas

Account Number: Call at +1 (866) 692-8872 for the information.

PIN: Call at +1 (866) 692-8872 for the information.


Chit Chat Mobile

Account Number: It can be found on the left side of your Chit Chat Mobile Dashboard.

PIN: It is the last 4-digits of your phone number.


Comcast

Account Number: It is usually found in the upper right-hand corner of any bill or invoice.

PIN: Your PIN would have been given to you by Comcast and is usually pre-selected. You can reset your PIN through your online account.


ConnectED Mobile

Account Number:Email at hello@connectedmobile.com for the information.

PIN: Email at hello@connectedmobile.com for the information.


Consumer Cellular

Account Number: It can be found on any bill or invoice that you may have, in your online account or by calling the company at +1 (888) 345-5509.

PIN: It is the last 4-digits of your social security number. If not this, then use 0000.

If the port request does not complete within 24 hours, you may need to call Consumer Cellular’s Porting Department at +1 (888) 750-5519 and ask them to manually release your number.

Cox Communications

Account Number: It can be found in the top right-hand side on any bill or invoice. It is also in the email you received when you set up your account.

PIN: It can be found in the top right-hand side on any bill or invoice.


CREDO Mobile

Account Number: It is referred to as the member number and can be found by texting ACCOUNT to 27336.

PIN: There is no passcode, so leave the PIN field empty. If not this, then it should be 0000.


Cricket Wireless

Account Number: It can be found on any bill or invoice that you may have, in your online account or by calling the company at +1 (866) 351-7678 and then selecting option # 2.

PIN: It is the 4-digit Authorization ID (or "AID") that you set up when you activated when setting up your online account and which you need to enter when making changes to your account online.


CTExcel

Account Number: Email at help@ctexcel.us or call at +1 (877) 331-9871 for the information.

PIN: Email at help@ctexcel.us or call at +1 (877) 331-9871 for the information.


Datavo

Account Number: Email at support@datavo.com or call at +1 (877) 732-8286 for the information.

PIN: Email at support@datavo.com or call at +1 (877) 732-8286 for the information.


DataXoom

Account Number: Email at info@dataxoom.com or call at +1 (510) 474-0044 for the information.

PIN: Email at info@dataxoom.com or call at +1 (510) 474-0044 for the information.


Digium Cloud Services

Account Number: Email at customersuccess@digiumcloud.com or call at +1 (256) 428-6271 for the information.

PIN: Email at customersuccess@digiumcloud.com or call at +1 (256) 428-6271 for the information.


Dingtone

Account Number: Open Dingtone and tap on “Connect”. Then select the phone number you’re going to port out from your number list and choose “Port Out This Number”. After this tap on “I Agree” and pay the port-out fee to finish the port-out request.

PIN: Open Dingtone and tap on “Connect”. Then select the phone number you’re going to port out from your number list and choose “Port Out This Number”. After this tap on “I Agree” and pay the port-out fee to finish the port-out request.


easyGo Wireless

Account Number: Call at +1 (888) 210-0757 for the information.

PIN: Call at +1 (888) 210-0757 for the information.


EcoMobile

Account Number: Call at +1 (855) 825-8855 for the information.

PIN: Call at +1 (855) 825-8855 for the information.


eVoice

Account Number: Email at help@mail.evoice.com or call at +1 (866) 761-8109 for the information.

PIN: Email at help@mail.evoice.com or call at +1 (866) 761-8109 for the information.


Expo Mobile

Account Number: Call at +1 (800) 818-1597 for the information.

PIN: Call at +1 (800) 818-1597 for the information.


FairPoint Communications

Account Number: It is provided when signing up for FairPoint Communications initially. It can be found in the top right-hand side of any bill or invoice that you may have.

PIN: It is the 4-digit number used to authenticate your account. If you don’t remember your PIN, you can find it by calling the company at +1 (844) 968-7224.


Flash Wireless

Account Number: It can be found on any bill or invoice that you may have or by calling the company at + 1 (888) 226-2141.

PIN: It is a 4-digit to 10-digit number. Email at the email address found on myflashwireless.com or call at + 1 (888) 226-2141 for the information.


FreedomPop

Account Number: It is your phone number.

PIN: It can be found in your online dashboard by going to "Menu", then "Settings" and then proceeding to "Port Out Info".


FreeUp Mobile

Account Number: Call at +1 (888) 316-0686 for the information.

PIN: Call at +1 (888) 316-0686 for the information.


Frontier Communications

Account Number: It can be found on the 1st page of your Frontier bill. For U-verse customers, it is a 9-digit number. For all other customers, it is a 13-digit number.

PIN: It can be found on the 1st page of your Frontier bill.


GCI

Account Number: It can be found on any bill or invoice that you may have.

PIN: It is the 5-digit alphanumeric PIN you selected when signing up for GCI initially. It is the PIN used to authenticate with customer service.


Gen Mobile

Account Number: Call at +1 (833) 528-1380 for the information.

PIN: Call at +1 (833) 528-1380 for the information.


Good2Go Mobile

Account Number: It is your phone number.

PIN: It is the last 4-digits of your phone number.


Google Fi

Account Number: On the Project Fi website or app, select "Manage Plan" followed by "Cancel Service" and then "Transfer Your Number to Another Carrier" for the information.

PIN: On the Project Fi website or app, select "Manage Plan" followed by "Cancel Service" and then "Transfer Your Number to Another Carrier" for the information.


Google Voice

Account Number: It is the 10-digit phone number.

PIN: It is the last 4-digits of the phone number unless you changed it to something else. It’s the same pin used to access Google Voice voicemail from another phone.


GoSmart Mobile

Account Number: It is your phone number.

PIN: It is the 4-digit number used to authenticate with customer service. If you don't have a PIN, you can set one up by calling 611 from your GoSmart phone and saying “No” when it asks you if you want to refill.


GreatCall

Account Number: It can be found on any bill or invoice that you may have, in your online account or by calling the company at + 1 (800) 733-6632.

PIN: It should be 0000.


H20 Wireless

Account Number: Call at +1 (800) 643-4926 for the information.

PIN: Call at +1 (800) 643-4926 for the information.


Hawaiian Telcom

Account Number: It is the 15-digit number located at the top of your invoice.

PIN: Call at +1 (877) 482-2211 for the information.


Hello Mobile

Account Number: It can be found on the upper right side of your Hello Mobile Dashboard.

PIN: It is the last 4-digits of your phone number.


HughesNet

Account Number: Call at +1 (888) 667-5537 for the information.

PIN: Call at +1 (888) 667-5537 for the information.


Hushed

Account Number:Email at support@hushed.com for the information.

PIN: Email at support@hushed.com for the information.


i3 Mobile

Account Number: Email at kay@i3mobile.us or call at +1 (855) 546-0085 for the information.

PIN: Email at kay@i3mobile.us or call at +1 (855) 546-0085 for the information.


ITP

Account Number: Call at +1 (888) 487-1110 for the information.

PIN: Call at +1 (888) 487-1110 for the information.


J1SIM

Account Number:Email at support@J1SIMcards.com for the information.

PIN: Email at support@J1SIMcards.com for the information.


Jethro Mobile

Account Number: Email at ijethro@jethroshop.com or call at +1 (888) 509-6199 for the information.

PIN: Email at ijethro@jethroshop.com or call at +1 (888) 509-6199 for the information.


Jolt Mobile

Account Number: Call at +1 (888) 833-3110 for the information.

PIN: Call at +1 (888) 833-3110 for the information.


Kajeet

Account Number: Email at info@kajeet.com or call at +1 (240) 482-4636 for the information.

PIN: Email at info@kajeet.com or call at +1 (240) 482-4636 for the information.


Kroger Wireless

Account Number: It is a 9-digit account number that can be found by calling at +1 (866) 434-7796.

PIN: It is the 4-digit to 8-digit PIN you set up when activating the Kroger iWireless account.


Limitless Mobile

Account Number: Call at +1 (888) 249-8030 and then Option # 2 for the information.

PIN: Call at +1 (888) 249-8030 and then Option # 2 for the information.


Line2

Account Number: It is the 11-digit phone number, so 1 followed by your phone number without dashes.

PIN: It should be 0000.


Lycamobile

Account Number: It is an 11-digit account number that can be found by calling at +1 (855) 277-4735.

PIN: It is the 4-digit Customer Identification PIN (CIP) number. Lycamobile usually sends this number via text when you first register for your account on their website. You can also find it by calling at +1 (855) 277-4735.


Madstar Mobile

Account Number: It is on your Madstar Mobile Dashboard.

PIN:It is on your Madstar Mobile Dashboard.


magicJack

Account Number: It can be found in your online account or by calling the company at + 1 (844) 866-2442.

PIN: It is the PIN used for logging into your account. It should be a 6-digit number, and if not then change it by going to the "Manage Log-In" tab on your online account page.


Mango Mobile

Account Number: Call at +1 (877) 766-2646 for the information.

PIN: Call at +1 (877) 766-2646 for the information.


MetroPCS

Account Number: It is a 9-digit number that can be found in bill reminder text messages or on your online profile by going to MetroPCS.com, logging into your account, clicking on "Payments" and then selecting any month.

PIN: It is the PIN used to authenticate with customer service. It is generally your 8-digit birth date, unless it was changed to something else.


Mint Mobile

Account Number: Dial 611 from your cell phone or call at +1 (213) 372-7777 for the information.

PIN: Dial 611 from your cell phone or call at +1 (213) 372-7777 for the information.


Mobal

Account Number: Email at support@mobal.com for the information.

PIN: Email at support@mobal.com for the information.


My Family Mobile

Account Number: Dial #225# for the information.

PIN: Dial 611 from your cell phone or call at +1 (877) 440-9758 for the information.


NET10 Wireless

Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt. Otherwise, if you are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number with NET10.

PIN: There is no passcode, so leave the PIN field empty.


netTALK

Account Number: It is a 10-digit number. Call at +1 (866) 967-1063 for the information.

PIN: It is the last 4-digits of your phone number, unless it was changed to something else. Call at +1 (866) 967-1063 for the information.


nTelos

Account Number:It can be found at the top of any bill or invoice that you may have.

PIN: Click on "Initiate Port Out" on the Telos app and view the account details after filling out the required form.


NumberBarn

Account Number: It is on your NumberBarn Dashboard.

PIN:It is on your NumberBarn Dashboard.


Onvoy

Account Number: Call at +1 (800) 933-1224 for the information.

PIN: Call at +1 (800) 933-1224, select Option # 4 followed by Option # 3 for the information.


Ooma

Account Number: It is an 11-digit account number, so 1 followed by your phone number without dashes.

PIN: It is the PIN that you use to login to your account. If you do not have this, call at +1 (866) 929-6662 for the information.

The billing address that should be submitted for Ooma port requests has to match Ooma Headquarter's address. The address is Ooma Inc 525 Almanor Avenue, Suite 200. Sunnyvale, CA 94085.

Optimum Voice

Account Number: It can be found in the upper right corner on any bill or invoice that you may have.

PIN: It is a 4-digit PIN. If you don't remember it, contact Live Chat support on optimum.net for the information.


Page Plus Cellular

Account Number: It is the 10-digit phone number.

PIN: It is the last 4-digits of your phone number, unless you have changed it to something else.


Patriot Mobile

Account Number: It is on your Patriot Mobile Dashboard.

PIN: There is no passcode, so leave the PIN field empty. If not this, then it should be 0000.


Peerless Network

Account Number: All port-out orders must be submitted using the Portal. Requests for access to the Portal can be made at port-out@peerlessnetwork.com.

PIN: All port-out orders must be submitted using the Portal. Requests for access to the Portal can be made at port-out@peerlessnetwork.com.


Pioneer Cellular

Account Number: Call at +1 (888) 782-2667 for the information.

PIN: Call at +1 (888) 782-2667 for the information.


Plateautel

Account Number: Call at +1 (877) 752-8328 for the information.

PIN: Call at +1 (877) 752-8328 for the information.


Ptel Mobile

Account Number: It is your phone number.

PIN: It is the last 4-digits of your account PIN. You can find it by logging in to "My Account" on Ptel.com and clicking "Account Details". You can also call at +1 (866) 225-5631 for the information.


Puppy Wireless

Account Number: It is on the left side of your Puppy Wireless Dashboard.

PIN: It is the last 4-digits of your phone number, unless it was changed to something else.


PureTalk USA

Account Number: Call at +1 (877) 820-7873 for the information.

PIN: It is the 4-digit PIN you selected when signing up for PureTalk USA initially. It can be found in your online account portal.

The account number will typically start with '2111'.

Account Number: Call at +1 (855) 754-6543 for the information.

PIN: Call at +1 (855) 754-6543 for the information.


RCN

Account Number: It can be found on any bill or invoice.

PIN: It can be found on any bill or invoice.


Reach Mobile

Account Number: Email at reach@reachmobile.com or call at +1 (844) 445-3665 for the information.

PIN: Email at reach@reachmobile.com or call at +1 (844) 445-3665 for the information.


REAL Mobile

Account Number: It is your 10-digit phone number.

PIN: It should be 1234.


Red Pocket Mobile

Account Number: It is your phone number.

PIN: It is the last 4-digits of your phone number.


Republic Wireless

Account Number: It is your phone number.

PIN: It is the 4-digit PIN you selected when signing up for Republic Wireless initially. It can be found in your online account portal in the account settings section.


RingCentral

Account Number: Call at +1 (888) 898-4591 for the information.

PIN: Call at +1 (888) 898-4591 for the information.


Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt.

PIN: There is no passcode, so leave the PIN field empty.


Selectel Wireless

Account Number: It is an 8-digit account number which can be found in your online account.

PIN: It is a 4-digit string you selected when signing up for Selectel Wireless initially. If you don’t remember your PIN, you can find it by calling the company at +1 (877) 218-5744.


Sideline Mobile

Account Number: To port your number go to "Settings", followed by "Support" (in iOS) or "Get Help" (in Android), and then "Port-Out Number" to begin the port-out process. When you've chosen to transfer your number, you'll be provided with your information.

PIN: To port your number go to "Settings", followed by "Support" (in iOS) or "Get Help" (in Android), and then "Port-Out Number" to begin the port-out process. When you've chosen to transfer your number, you'll be provided with your information.


Snapfon

Account Number: Call at +1 (800) 937-1532 for the information.

PIN: Call at +1 (800) 937-1532 for the information.


Sonic

Account Number: It is your phone number.

PIN: It should be 2620.


Spectrum

Account Number:It can be found in the upper left-hand side on any bill or invoice.

PIN: It is the 4-digit number that you use to login to your account. It can be found through your Online PDF Statement.

You may need to call them for a manual release of your number.

Simple Mobile

Account Number: It is the last 15-digits of your SIM card number with Simple Mobile.

PIN: It is the last 4-digits or 8-digits of your SIM card number with Simple Mobile. Simple Mobile emails the information when you initially set up the account.


SpeedTalk Mobile

Account Number: Call at +1 (866) 701-5577 for the information.

PIN: It is the last 4-digits of your phone number, unless it was changed to something else.


Sprint Postpaid

Account Number: It is a 9-digit number which can be found on any bill that you may have or in your online account.

PIN: It is the PIN used to authenticate with customer service. You can set up or change your PIN on your online account page. If you do not have access to your online account try calling the company at +1 (888) 211-4727.


Sprint Prepaid

Account Number: It is a 9-digit number which can be found on any bill that you may have or in your online account.

PIN: It is the PIN used to authenticate with customer service. You can set up or change your PIN on your online account page. If you do not have access to your online account try calling the company at +1 (888) 211-4727.


StandUp Wireless

Account Number: Call at +1 (800) 544-4441 for the information.

PIN: Call at +1 (800) 544-4441 for the information.


Straight Talk Wireless

Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt. Otherwise, if you are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number with Straight Talk. It can also be viewed in the My Account section of the website by clicking "Add" or "Edit" Nickname.

PIN: It can be found on your online account by clicking Update Personal Profile where it is listed as Current Security PIN. If that field is blank, be sure to set up a PIN before porting.

You must call Straight Talk and ask them to release your number for porting.

T-Mobile Postpaid

Account Number: It is a 9-digit account number which can be found in the upper right-hand of any bill or invoice that you may have, in your online account.

PIN: Call at +1 (877) 453-1304 for the information.


T-Mobile Prepaid

Account Number: It is the 11-digit phone number, so 1 followed by your phone number without dashes.

PIN: It is the 4-digit PIN used to authenticate with customer service.

If you don’t have a PIN, you can set one up by calling 611 from your T-Mobile phone and saying "no" when it asks you if you want to refill and then choosing "Manage My Account" followed by "Change my Account PIN". If you have forgotten your PIN number or need any other help, try calling the porting department at +1 (877) 789-3106.

TAG Wireless

Account Number: Call at +1 (866) 959-4918 for the information.

PIN: Call at +1 (866) 959-4918 for the information.


Telcel America

Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt. Otherwise, if you are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number with Telcel America. It can also be viewed in the My Account section of the website by clicking "Add" or "Edit" Nickname.

PIN: The passcode can be found on your online Telcel America My Account page by clicking Update Personal Profile where it is listed as Current Security PIN. If that field is blank, be sure to set up a passcode PIN before porting.


Tello Mobile

Account Number: Call at +1 (866) 377-0294 or +1 (678) 306-1436 for the information.

PIN: It should be 0000.


Telrite Corporation

Account Number: Call at +1 (866) 890-4135 for the information.

PIN: Call at +1 (866) 890-4135 for the information.


Teltik

Account Number: Call at +1 (888) 406-2838 or +1 (732) 399-0021 for the information.

PIN: Call at +1 (888) 406-2838 or +1 (732) 399-0021 for the information.


Tempo Telecom

Account Number: Call at +1 (833) 998-3676 for the information.

PIN: Call at +1 (833) 998-3676 for the information.


TerraCom Wireless

Account Number: Call at +1 (888) 716-8880 for the information.

PIN: Call at +1 (888) 716-8880 for the information.


TextNow

Account Number: It is your 10-digit phone number.

PIN: It should be 1234.


Ting Mobile

Account Number: It can be found in your online account by clicking on "Account Settings" and then going to "Port Out Information" to get your information.

PIN: It can be found in your online account by clicking on "Account Settings" and then going to "Port Out Information" to get your information.


Total Wireless

Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt.

PIN: It should be 0000, unless it was changed to something else. Call at +1 (866) 663-3633 for the information.


TracFone Wireless

Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt. Otherwise, if you are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number with TracFone Wireless. It can also be viewed in the My Account section of the website by clicking "Add" or "Edit" Nickname.

PIN: The passcode can be found on your online TracFone Wireless My Account page by clicking Update Personal Profile where it is listed as Security PIN. If that field is blank, be sure to set up a passcode PIN before porting..

In rare cases, ports may fail with a ZIP code error even when the ZIP code is correct. In these cases, use the Head Office ZIP code, which is 33178.

TruConnect

Account Number: Call at +1 (800) 430-0443 for the information.

PIN: Call at +1 (800) 430-0443 for the information.


Twigby

Account Number: It can be found in your online account by clicking on the "Account Summary" tab and then going to the "Account Overview" box to get your information.

PIN: It should be 1234.


Twilio

Account Number: It is a string of the last 8 characters of your Account SID.

PIN: There is no passcode, so leave the PIN field empty. If not this, then reach out at https://support.twilio.com/hc/en-us for your information.

Some carriers do not allow you to enter both letters and numbers. In these cases, please use the last 8 numbers in your Account SID and exclude any letters.

Ultra Mobile

Account Number: It can be found on the top left side in your online account or by calling the company at +1 (888) 777-0446.

PIN: It is the last-4 digits of your phone number.


UNOVON

Account Number: Email at contact@unovon.com or call at +1 (877) 908-6686 or +1 (719) 466-4666 for the information.

PIN: Email at contact@unovon.com or call at +1 (877) 908-6686 or +1 (719) 466-4666 for the information.


UNREAL Mobile

Account Number: To port your number go to "Settings", followed by "Port Out Info" to be provided with your information.

PIN: To port your number go to "Settings", followed by "Port Out Info" to be provided with your information.


US Mobile (GSM LTE)

We're sorry to see you go! Please reach out to us via chat for your Account Number and PIN.


US Mobile (Super LTE)

We're sorry to see you go! Please reach out to us via chat for your Account Number and PIN.


UScellular

Account Number: It can be found on the top left side in your online account.

PIN: It is the last 4-digits of your phone number.


Verizon Postpaid

Account Number: It can be found on any bill or invoice that you may have or in your online account by going to "Account Overview" where it is listed at the top, without any dashes.

PIN: It can be generated by dialing #PORTfrom your phone. If the My Verizon app is installed on your device, you'll be directed to the Number Transfer PIN screen in the app. If the My Verizon app is not installed, you'll be directed to the Number Transfer PIN screen on your mobile browser.

You can also request a Number Transfer PIN online in My Verizon. To request a Number Transfer PIN online, go to the Number Transfer PIN page and click or tap "Generate PIN". Your PIN and Account Number will display on the screen. The Number Transfer PIN is valid for 7 days.

Verizon Prepaid

Account Number: It is an alphanumeric string that usually starts with an "A", followed by an 11-digit number. Call at +1 (888) 294-6804 for the information.

PIN: It is the last 4-digits of your phone number, unless it was changed to something else. Call at +1 (888) 294-6804 for the information.

You"ll need to contact our customer support after you’ve submitted the port request, so we manually add the "A" to the account number.

ViaTalk Mobile

Account Number: Call at +1 (866) 626-7150 for the information.

PIN: Call at +1 (866) 626-7150 for the information.


Visible Wireless

Account Number: It can be found by chatting with them via text at 99370, messaging on Facebook (Visible Mobile on Facebook) or tweeting them @VisibleCare to get your information.

PIN: It can be found by chatting with them via text at 99370, messaging on Facebook (Visible Mobile on Facebook) or tweeting them @VisibleCare to get your information.

To port into Super LTE from Visible, we recommend that you first port onto GSM LTE, and then reach out to us to internally port the number to Super LTE to avoid potential interruptions in service. Feel free to chat, email, or call us if you have any questions. We’re here to help 24/7!

VOIP.ms

Account Number: Email at support@voip.ms or call at +1 (877) 786-4767 for the information.

PIN: Email at support@voip.ms or call at +1 (877) 786-4767 for the information.


VOIPo

Account Number: It is your phone number.

PIN: There is no passcode, so leave the PIN field empty.


Vonage

Account Number: It can be found on any bill or invoice that you may have, in your online account or by calling the company at +1 (732) 944-0000.

PIN: It is the PIN that is used to verify your account. If you don't have one, you'll need to call at +1 (732) 944-0000 for the information.

In rare cases, ports may fail with a ZIP code error even when the ZIP code is correct. In these cases, use the Head Office ZIP code, which is 07733.

VoxOx

Account Number: Email at support@voxox.com for the information.

PIN: Email at support@voxox.com for the information.


Walmart Family Mobile

Account Number: Dial #225#<SEND> to view the account number.

PIN: Dial 611 from your cell phone or call at +1 (877) 440-9758 for the information.


Wing

Account Number: Call at +1 (818) 722-1441 for the information.

PIN: It is the 4-digit PIN you selected when signing up for Wing initially.


WOW

Account Number: Call at +1 (866) 496-9669 for the information.

PIN: Call at +1 (866) 496-9669 for the information.


Xfinity

Account Number: It can be found on any bill or invoice that you may have, in your online account or by calling the company at +1 (800) 934-6489.

PIN: It is the last 4-digits of your social security number.


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