Can I change my phone number if I don't like it?
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Can I decide which phone number I get?
How do I use a promo code?
How long does my plan last for?
How to get a free Starter Kit
We have news to share
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Where can I get a US Mobile SIM?
Which US Mobile network is best for me?
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Calls going to Landline
How to Check Your Block List
I can't use my phone as a hotspot on my Super LTE line
I can't use my phone as a hotspot with my GSM LTE line
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I cannot send or receive text messages with Super LTE line
I cannot send/receive MMS with GSM LTE line
I cannot send/receive MMS with Super LTE line
I cannot use SIM on my device
I have no service with GSM LTE line after the APN Update
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I use Super LTE and I cannot make or receive calls
I use Super LTE and my cellular data is not working, but talk and text are
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US Mobile's iOS & Android Apps
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100 MB to GB – What Can I Do with 100 MB of Data?
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Do unused minutes rollover?
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List of eSIM compatible devices
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How to set up a Blackberry with a GSM LTE line
How to set up an Android with a GSM LTE line
How to set up an iPhone with a GSM LTE line
How to set up an iPhone with a GSM LTE line - iOS 8 and newer (iPhone 6 and newer)
How to set up an iPhone with a GSM LTE line - iOS Version 5 & earlier
How to set up an iPhone with a GSM LTE line - iOS Version 6 & 7
How to set up your Android with Super LTE in case of No Service
How to set up your Samsung device with a Super LTE line
How to set up your device with Super LTE in case of No Service
How to set up your device with a GSM LTE line
How to set up your iPhone with Super LTE in case of No Service
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How to transfer your number from one carrier to another
I cannot activate my SIM
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Updated by vishal shamnani
Base plans do not roll over but Top Ups do!
Unused base plans do not roll over
The base plan (the plan you start your month with) is valid for 30 days and unused balances from it will not roll over.
Top Ups do roll over
Unused minutes, texts, and data from Top Ups do roll over to your next billing cycle. The way they roll over depends on the network you are on.
How does top-up rollover work in GSM LTE
On the GSM LTE Network, minutes, texts, and data from Top Ups are valid for 30 days from the date they were added to your line, regardless of when the base plan ends. Keep in mind that you do need an active line (with a base plan) to have service and be able to use the unused minutes, texts, or data from Top Ups.
How does top-up rollover work in Super LTE
On Super LTE, minutes, texts, and data from Top Ups roll over and have their remaining amount added to the next month's base plan, provided the next plan has been paid for in advance or you have AutoPay set up already. The new plan or AutoPay includes a base plan of the same category as the Top Up.
If you need help or have questions, feel free to contact us via call (1-878-205-0088), email us at email@example.com, or via chat.