Can I add a second line to my account?
How can I switch between Warp 5G & GSM 5G?
How do I cancel a payment?
How do I check my balance via SMS?
How do I create an account?
How do I name a phone line?
How do I pay my monthly bill?
How do I refer someone to US Mobile?
How do I set up Security Questions for my US Mobile Account?
How do I set up Two-Factor Authentication (2FA) for your US Mobile account
How do I sign into my account?
How do I snooze my account?
How do I transfer my number to eSIM?
How do I verify my US Mobile account?
How to manage a Pooled Plan
How to set up a Shareable Data Plan
How to understand usage in Shareable Data Plans
How to use Single Sign-On with your account
I'm having trouble signing into my account
What do I need to do to port out my number?
What happens if I run out of data in my Shareable Data Plan?
What is AutoPay and how can I enable it?
Where can I check my remaining Minutes, Text Messages and Data?
Calls going to Landline
How to Check Your Block List
How to set up your iPhone with Warp 5G in case of No Service
I can't use my phone as a hotspot on my Warp 5G line
I can't use my phone as a hotspot with my GSM 5G line
I cannot receive or access my voicemail
I cannot send or receive text messages with GSM 5G line
I cannot send or receive text messages with Warp 5G line
I cannot send/receive MMS with GSM 5G line
I cannot send/receive MMS with Warp 5G line
I use GSM and I cannot make or receive calls
I use GSM and my cellular data is not working, but talk and text are.
I use Warp 5G and I cannot make or receive calls
I use Warp 5G and my cellular data is not working, but talk and text are
Kyocera Device setup
My Caller ID is incorrect
100 MB to GB – What Can I Do with 100 MB of Data?
Buy now and pay later: check out with Affirm
Can I return a phone I bought from US Mobile?
Do unused minutes rollover?
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Easily set up Autopay for your phone bill
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How do you enable Consolidated Billing?
How does the Student Discount work?
What do I do if my AutoPay fails?
What is a base plan?
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What payment methods does US Mobile accept?
What taxes and fees do I have to pay with US Mobile?
Where can I find an invoice for my order?
Where can I update my payment information?
Where can I view my order history?
Will I lose my number if I don't pay the bill?
Can I change my plan in the middle of the month?
Get Started With US Mobile
How do I use a promo code?
How long does my plan last for?
How to get a free Starter Kit
I don't have a phone. What do I do?
We have news to share
What do I do if I run out of minutes, texts, or data in the middle of the month?
Where can I get a US Mobile SIM?
Which US Mobile network is best for me?
Which frequency bands does US Mobile use?
Can I use my phone when traveling internationally?
Can I use talk and text with my international plan?
Google Pixel: Activate and install an international eSIM
How to Buy (or redeem) an International eSIM plan
List of international eSIM compatible devices
Samsung Galaxy: Activate and install an international eSIM
Supported Carriers for our international destinations
What to expect after your international data purchase?
eSIM Data Roaming Country APN Settings
iPhone: Activate and install an international eSIM plan
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How Do I Set Up Wifi Calling?
How can I adjust my phone's ring time?
How can I get my phone unlocked?
How can I set up a hotspot?
How do I access my voicemail?
How do I insert the SIM into my phone?
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I forgot my voicemail password
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How to set up an Android with a GSM LTE line
How to set up an iPhone with a GSM LTE line
How to set up an iPhone with a GSM LTE line - iOS 8 and newer (iPhone 6 and newer)
How to set up your Android with Warp 5G in case of No Service
How to set up your Samsung device with a Warp 5G line
How to set up your device with Warp 5G in case of No Service
How to set up your device with a GSM LTE line
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How do I activate my SIM card?
How to transfer your number from one carrier to another
I cannot activate my SIM
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I need to update the information on my port request
Updated by Taha Siddiqui
Call Blocking refers to the ability to block specific numbers from calling you.
Blocking Individual Phone Numbers
Go to the Phone app > Recents. Tap on the blue information icon to the right of the number you want to block. Scroll down and click on 'Block this caller'
Go to the Phone app > Recents. Long press on the number, and choose block. On some Android phones, you’ll also be given the option to report the number as spam.
Flagging Spam Callers
On our Warp 5G network, we offer a Spam Caller ID feature. This will notify you whenever you get a call from any spam number.
You can simply get in touch with us via chat, email, or call and we can enable the feature for you.
How To Block Spam Calls
Here are a few options you can consider to block spam callers:
- Register for the National Do Not Call Registry
- Protect yourself with third-party apps
Note: US Mobile doesn't have anything to do with these services. These are just examples for your convenience.
- Latest software updates over Android devices come with standard spam protection built-in.
- Google's latest Pixel devices allow you to block spam callers through "Filter spam calls" option. The "Call Screen" feature automatically screens all incoming calls from unknown numbers and there's also an option to screen and decline robocalls or silently decline spam calls.
- Similarly, newer smartphones of the Samsung Galaxy series automatically flag suspected spam calls right in the phone app as they come in. The company calls this feature Smart Call. You can also enable features like Caller ID, Spam Protection. These Block spam and scam calls, and even block unknown/private numbers.
- Use do-not-disturb mode only to allow calls from your contacts
If you need help or have questions, please feel free to contact us via call (1-878-205-0088), email (firstname.lastname@example.org), or via chat.