I forgot my voicemail password

If you don't remember what your voicemail password is, you'll need to reset it. Follow the steps below for each network to get it updated.

GSM LTE

Simply dial #PWD# (#793#) from your phone. Your password will be reset to the last 4 digits of your mobile number.

Access your Voice Mail:

  • Dial 123
  • Enter the last 4 digits of your phone number if prompted.
  • Press 5 and then 1 in the main menu to change your password to a number that is easy for you to remember but difficult for others to guess.

Super LTE

If you're on the Super LTE network, you'll need to contact us to reset your voicemail password. We're available 24/7 on live chat, phone (1-878-205-0088), and email (help@usmobile.com).

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I don't have a phone. What do I do?

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