I need to update the information on my port request

Yahya Siddique Updated by Yahya Siddique

Port-in of landline or VoIP phone number takes 5-7 business days.
Port-in of most wireless numbers can take around 24 - 48 hours, depending on how quickly the previous carrier releases the line.

If you're porting your number into US Mobile, you will be required to enter the account number and PIN with your previous carrier during the activation process.

In case the information is wrong, our porting department will notify you via email. Till the information is correct and accurate, your old carrier will not release the number to US Mobile.

Visit this page for help locating your account number and PIN.

If you need to update any of the information on your port request, contact support via chat, call or email and we'll make the necessary changes on your behalf. 

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