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Can I change my plan in the middle of the month?
You can change your base plan in the middle of the month. Here's how you can do it. Changing your plan. Shifting to a New Base Plan mid-cycle with AutoPay OFF. 1. Sign in to your account. You'll find…
Get Started With US Mobile
We offer all new customers an opportunity to try out our services at the best rates. Whether you are activating a new number or thinking of changing carriers, we are excited to help you jump the hurd…
How do I use a promo code?
Welcome to US Mobile! We're really glad that you are trying us out. Enter the promo code on the checkout page when ordering a starter kit or a plan. Promo codes are applied when: Ordering a SIM, Star…
How long does my plan last for?
We are a prepaid carrier , which means you pay up-front for 30 days. After 30 days of service, you can renew the plan you had or pick a new one. Your renewal date is 30 days from when your line is ac…
How to get a free Starter Kit
Here are the steps you need to get your free Starter Kit: Go to the Shop Page , and select ' Starter Kit ' and click on ' Add to Bag '. If you already have an account, sign in on the Checkout page. I…
I don't have a phone. What do I do?
We have a wide range of new, unlocked, and pre-owned devices – from basic phones to smartphones – in our store. Buying an unlocked phone may appear to cost more upfront, but keep in mind that if you…
We have news to share
US Mobile is re-imagining what cellular connectivity means in America. The best network in America with high-speed global connectivity included launching our eSIM and customizable perks never seen be…
What do I do if I run out of minutes, texts, or data in the middle of the month?
If you ever find yourself running low on minutes, text, or data during a billing cycle, you can easily top-up through your dashboard , the US Mobile app , or using SMS codes. You need to pay the amou…
Where can I get a US Mobile SIM?
You can order a US Mobile Starter Kit from our website. The Starter Kit is handy as it has both our SIM cards in one convenient package at no additional cost. Orders placed after 5 PM EST or on the w…
Which US Mobile network is best for me?
The US Mobile Starter Kit includes two SIM Cards. The White SIM Card is designed for GSM 5G , while the Black SIM Card provides access to our Warp 5G network. What are the key differences? Network Ty…
Which frequency bands does US Mobile use?
GSM 5G Bands:. GSM 5G offers the broadest compatibility. If the device possesses Band 4 1700/2100 Mhz and Band 12 700/740 Mhz for LTE, and Band n77 and n78 for 5G then in most areas you should be abl…
