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How to set up an iPhone with a GSM LTE line - iOS 8 and newer (iPhone 6 and newer)
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How to set up an iPhone with a GSM LTE line - iOS Version 6 & 7
How to set up your Android with Super LTE in case of No Service
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How to set up your device with a GSM LTE line
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Updated by Arina Vlasova
If you are able to use your data and other services fine, but still face issues with mobile hotspot, please follow the steps below:
- Make sure you're in an area with coverage.
- Verify that hotspot is turned on.
- Restart the hotspot device.
- Please check these steps on the device you’re trying to connect:
- Check that Wi-Fi is turned on and make sure it is within 15 feet of your phone.
- Make sure it's connected to the right Hotspot Wi-Fi network.
- Restart the device you are trying to connect to the hotspot.
- Try accessing a different website or app. If they work as expected, the hotspot is not the problem.
- Delete the Wi-Fi profile on the connecting device and re-add it.
- Close or disable any programs running in the background and clear the browser cache & history.
Step 1. Update the APN
- Check that the APN settings are configured as stated here.
- If the APN settings are correct but your hotspot still doesn’t work, please amend the APN type to the following:
Step 2. Turn Flight mode ON and OFF
- Go to Settings > Connections / Network & Internet >Flight mode.
- Turn ON Flight mode.
- Turn OFF Flight mode.
- Restart your device.
- Check that hotspot is turned ON.
Step 1. Check the APN
- Check that the APN settings are configured as stated here. If there is a hotspot section appearing under Settings > Cellular / Mobile data > Cellular / Mobile Data Options, be sure to enter “pwg” under that APN field too.
- Restart the iPhone and re-attempt to connect hotspot.
Step 2. Take the SIM out and turn on hotspot
- Take out the SIM from your phone.
- Go to Settings > Cellular / Mobile data, insert the SIM back in your phone.
- Tap Cellular / Mobile data slider to turn it on.
- Tap Personal Hotspot, then tap the slider to turn it on.