Troubleshooting
Calls going to Landline
If you’ve recently ported in a landline number, and notice that when you get a call, it still rings your landline, don’t worry about it.
How to Check Your Block List
Guide that will help you to make sure that no numbers are blocked
I can't use my phone as a hotspot on my Warp 5G line
If your device is having issues with hotspot try this troubleshooting guide
I can't use my phone as a hotspot with my GSM 5G line
If your device is having issues with hotspot try this troubleshooting guide
I cannot receive or access my voicemail
If your device is having issues with voicemail try this troubleshooting guide
I cannot send or receive text messages with GSM LTE line
If your device is having texting issues try this troubleshooting guide
I cannot send or receive text messages with Warp 5G line
If your device is having texting issues try this troubleshooting guide
I cannot send/receive MMS with GSM 5G line
If your device is having issues with MMS try this troubleshooting guide
I cannot send/receive MMS with Warp 5G line
If your device is having issues with MMS try this troubleshooting guide
I cannot use SIM on my device
If your phone does not start working immediately after you activated your SIM and put it into an unlocked and compatible phone, here are some troubleshooting tips for the most common errors
I have no service with GSM 5G line after the APN Update
If your phone still has no service after the APN update and the restart, don’t worry! Follow these troubleshooting steps which should help fix the no service issue.
I use GSM and I cannot make or receive calls
If you can’t make or receive calls try this troubleshooting guide
I use GSM and my cellular data is not working, but talk and text are.
If your device is having issues with cellular data try this troubleshooting guide
I use Warp 5G and I cannot make or receive calls
If you can’t make or receive calls try this troubleshooting guide
I use Warp 5G and my cellular data is not working, but talk and text are
If your device is having issues with cellular data try this troubleshooting guide
