Add-Ons_Hotspot: FAQ

Arina Vlasova Updated by Arina Vlasova Permissioned article This article is internal and cannot be seen by public viewers.

Guiding Customer to set up a Hotspot

Super LTE: Please refer customer to this Guide.

GSM: Please refer customer to this article.

GSM

Use Canned Response: Hotspot - Chats

All custom GSM LTE Plans allow hotspot and tethering. The customers only need to have a phone that supports it, an active data plan and should be able to use this feature. However, Unlimited plans do not and hotspot has to be purchased as an add-on separately.

Super LTE

Use Canned Response: Hotspot - Chats

All custom Super LTE Plans allow hotspot and tethering. The customers only need to have a phone that supports it, an active data plan and should be able to use this feature. However, Unlimited plans do not include complimentary hotspot and it has to be purchased as an add-on separately.

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Add-Ons_Emails to Texts

Add-Ons_Other (411 Directory, Toll-free numbers)

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