Add-Ons_Other (411 Directory, Toll-free numbers)

Tabraiz Bohio Updated by Tabraiz Bohio Permissioned article This article is internal and cannot be seen by public viewers.

What is 411 Directory?

411 directory is a free directory assistance service for those times when a customer needs to find a number and they don't have Internet access or a smartphone nearby.

How can a customer access the 411 directory?

Just dial 1-800-FREE-411 (or 1-800-373-3411) from your phone.

Will Toll free numbers consume minutes?

Calling Toll free numbers like those starting with 800 from US Mobile GSM OR Super LTE will still consume minutes. Incoming calls from such minutes will also consume minutes. Such numbers are free if your plan counts dollars and cents, but we use minutes. This is also mentioned on our help site under https://usmobile.helpdocs.io/billing/how-am-i-billed-for-calls-and-texts

Can Toll-free numbers be ported?

Toll-free numbers cannot be ported to a wireless carrier. They can only be ported to a landline or VoIP carrier.

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