Join_Device Compatibility - Warp 5G

Linus Lu Updated by Linus Lu Permissioned article This article is internal and cannot be seen by public viewers.

Find IMEI number

To use the Warp 5G network the device needs to be a Verizon certified LTE device with VoLTE and no network restrictions. You can check the compatibility through the device's IMEI number.

You can get the 15/16 digit IMEI code by

  1. Dialing *#06# on the device.
  2. For Android go to Settings > About phone > Status > IMEI information OR Settings > About phone > IMEI information (Some variants may require you to go to Settings> System >About phone > Status > IMEI information.)
  3. For Apple open Settings > General > About. Scroll down to locate the IMEI number.
iPhone XS , XS Max and XR now include eSIMs. Some customers might be confused when looking for IMEI and seeing IMEI#1 and IMEI#2 instead. IMEI#1 should be the one that will work in case a customer asks.

Here is what an eSIM IMEI device validation looks like:https://admin.usmobile.com/verizon/validate/device?deviceId=356169094339689&planCode=USM_4GHD_MDNLT_PP

Note that the response shows as up as certified, but the name ends in "-E" indicates it's the wrong IMEI.

Check compatibility

Admin > Verizon > Validate Device

Used to check if a device is Verizon certified. A 15 digit IMEI is required and a plan code must be selected.

Note that clicking "Details" next to device ID on a SIM page automatically runs the IMEI through the Validate device tool and displays the result.

Most widely used bands and frequencies 

CDMA

Verizon uses CDMA bands instead of the GSM Bands. One major distinction between GSM networks and CDMA networks is that the former allows you to make voice calls and transmit data at the same time, while the latter does not. But there’s a catch.

GSM and CDMA standards apply to 2G and 3G connectivity. Carriers all began switching to LTE in 2010, and LTE (VoLTE) does support simultaneous voice and data use. Moreover, because LTE is a global standard for 4G networks, Verizon and all other carriers have made the switch, regardless of whether their 2G and 3G connectivity was supported by GSM or CDMA networks

LTE Bands

Band 4 (1700/2100 MHz)

Band 13 ( 800/750 MHz)

5G

Band

Frequency

Band Type

n40

2.3GHz

Mid-band sub-6 GHz

n260

39GHz

mmWave

n261

28GHz

mmWave

n2, n5, n66

1900MHz, 850MHz, 1700-2100MHz

DSS with LTE

Note that Verizon calls sub-6GHz frequency as Nationwide 5G and mmWave frequency as Ultra Wideband 5G

Compatible devices

You can view a list of compatible devices for the Warp 5G here.

You can find a list of compatible devices to purchase here

You can view a list of compatible devices for the iPhones here.

You can view a list of compatible devices for the iPads here.

These are the flip phones that have we’ve seen customers use successfully with US Mobile Warp 5G:

  • ZTE Cymbal C Z233VL
  • Kyocera Dura XV LTE
  • Kyocera Cadence LTE
  • LG Exalt LTE
  • Jitterbug Flip

Device Certified

Note that Verizon branded devices or Verizon spec iPhones tend to display a descriptive equipment name, such as Samsung Galaxy S5 Black or iPhone 7 Black 128 GB as above.

Unlocked or non-Verizon phones tend to show the model number (Motorola XT 1687) or have Non VZW at the end (iPhone SE Non VZW).

Once again: the device should be unlocked from any carrier restrictions.

14 Digit MEID

A 14 digit MEID is just missing the last digit, which would make it the IMEI. If the customer only gets the 14 digit MEID upon entering *#06#, ask to check in Settings > About or Settings > General > About for the full 15 digit IMEI

If the device only has a 14 digit MEID, it's a CDMA device and cannot be activated on our network. 

Compatibility without IMEI

If an IMEI is not available, use Google search with the device name followed by the phrase ‘on Verizon’. For example searching ‘HTC U11 on Verizon’ confirms the unlocked version of the phone can be used on Verizon. 

This may come up when the customer is looking to order a device and wishes to know whether it would work

Also, the model number of the device can be good tip-off as to whether a device is certified or not. Verizon spec variants of phones generally have model numbers ending in V, such as the Samsung Galaxy Note 4 N910v, while Tracfone devices intended for their Verizon service have model numbers ending with VL, like the ZTE Z233VL, SM J327VL and so on. 

Note that the Warp 5G compatible phones we sell all have model numbers ending in VL, indicating they're devices originally intended for the Tracfone/Straight Talk CDMA/Total Wireless (read: Verizon) network.
When advising a customer interested in getting an iPhone for our service, always recommend the Verizon variant. 

You may refer to the below links to find out which model numbers are Verizon compatible: https://community.verizonwireless.com/docs/DOC-2874

iPhones: https://www.apple.com/iphone/LTE/ 

iPads: https://www.apple.com/ipad/LTE/

Androids: https://community.verizonwireless.com/docs/DOC-2843

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