Can I add a second line to my account?
How can I switch between GSM & Warp 5G?
How do I cancel a payment?
How do I check my balance via SMS?
How do I create an account?
How do I name a phone line?
How do I pay my monthly bill?
How do I refer someone to US Mobile?
How do I set up Security Questions for my US Mobile Account?
How do I set up Two-Factor Authentication (2FA) for your US Mobile account
How do I sign into my account?
How do I snooze my account?
How do I transfer my number to eSIM?
How do I verify my US Mobile account?
How to manage a Pooled Plan
How to set up a Pooled Plan
How to understand usage in Pooled Plans
How to use Single Sign-On with your account
I'm having trouble signing into my account
US Mobile's iOS & Android Apps
What do I need to do to port out my number?
What happens if I run out of data in my Pooled Plan?
What is AutoPay and how can I enable it?
Where can I check my remaining Minutes, Text Messages and Data?
Calls going to Landline
How to Check Your Block List
I can't use my phone as a hotspot on my Warp 5G line
I can't use my phone as a hotspot with my GSM 5G line
I cannot receive or access my voicemail
I cannot send or receive text messages with GSM LTE line
I cannot send or receive text messages with Warp 5G line
I cannot send/receive MMS with GSM 5G line
I cannot send/receive MMS with Warp 5G line
I cannot use SIM on my device
I have no service with GSM 5G line after the APN Update
I use GSM and I cannot make or receive calls
I use GSM and my cellular data is not working, but talk and text are.
I use Warp 5G and I cannot make or receive calls
I use Warp 5G and my cellular data is not working, but talk and text are
100 MB to GB – What Can I Do with 100 MB of Data?
Buy now and pay later: check out with Affirm
Can I return a phone I bought from US Mobile?
Do unused minutes rollover?
Does it cost me to call customer support?
Easily set up Autopay for your phone bill
How am I billed for calls and texts?
How can I close my account?
How do you enable Consolidated Billing?
How does the Student Discount work?
How does the free trial work?
How does the referral bonus work?
What do I do if my AutoPay fails?
What is a base plan?
What is the Recovery Fee?
What payment methods does US Mobile accept?
What taxes and fees do I have to pay with US Mobile?
Where can I find an invoice for my order?
Where can I update my payment information?
Where can I view my order history?
Will I lose my number if I don't pay the bill?
Can I change my plan in the middle of the month?
Can I decide which phone number I get?
How do I use a promo code?
How long does my plan last for?
How to Activate your Amazon bundle
How to get a free Starter Kit
We have news to share
What do I do if I run out of minutes, texts, or data in the middle of the month?
Where can I get a US Mobile SIM?
Which US Mobile network is best for me?
Which networks does US Mobile use?
Can I use my phone when traveling internationally?
Can I use talk and text with my international plan?
Google Pixel: Activate and install an international eSIM
How to Buy (or redeem) an International eSIM plan
List of international eSIM compatible devices
Samsung Galaxy: Activate and install an international eSIM
Supported Carriers for our international destinations
What to expect after your international data purchase?
eSIM Data Roaming Country APN Settings
iPhone: Activate and install an international eSIM plan
Can I switch to a different phone later?
How Do I Set Up WiFi Calling for iPhones?
How can I adjust my phone's ring time?
How can I get my phone unlocked?
How can I set up a hotspot?
How do I Set Up WiFi Calling on Android?
How do I access my voicemail?
How do I insert the SIM into my phone?
How do I set up my voicemail / visual voicemail?
I don't have a phone. What do I do?
I forgot my voicemail password
Is my device compatible with US Mobile?
My Caller ID is incorrect
Will US Mobile SIM cards fit in my phone?
Will my phone work with US Mobile?
How to set up a Blackberry with a GSM LTE line
How to set up an Android with a GSM LTE line
How to set up an iPhone with a GSM LTE line
How to set up an iPhone with a GSM LTE line - iOS 8 and newer (iPhone 6 and newer)
How to set up an iPhone with a GSM LTE line - iOS Version 5 & earlier
How to set up an iPhone with a GSM LTE line - iOS Version 6 & 7
How to set up your Android with Warp 5G in case of No Service
How to set up your Samsung device with a Warp 5G line
How to set up your device with Warp 5G in case of No Service
How to set up your device with a GSM LTE line
How to set up your iPhone with Warp 5G in case of No Service
Nokia 3310 APN Settings
How can I keep my number?
How do I activate my SIM card?
How to transfer your number from one carrier to another
I cannot activate my SIM
I lost my SIM card
I need to update the information on my port request
- All Categories
- Device Features
- Call blocking
Call blocking refers to the ability to block specific numbers from calling you.
Blocking individual phone numbers
Go to the Phone app, then your Recents, and tap the blue information icon to the right of the number you want to block.
The process isn’t much different: go to the Recents section of the Phone app, long press on the bothersome number, and choose block. On some Android phones, you’ll also be given the option of reporting the number as spam.
Blocking spam callers
On our Warp 5G network, we offer Spam Caller Id feature. You can simply get in touch with us on chat, email or call and we can enable the feature for you. The feature will notify you when any spam number will call you.
Here are a few options you can consider to block spam callers:
- Register for the National Do Not Call Registry
- Protect yourself with third-party appsThere are several services out for this purpose, some free, others requiring a subscription. TrueCaller, Hiya, RoboKiller & Nomorobo are notable examples.
Note: US Mobile doesn't have anything to do with their service. These are just examples for your convenience.
- Buy a phone from Samsung or Google that automatically identified spam callers.Samsung’s recent Galaxy S and Note smartphones automatically flag suspected spam calls right in the phone app as they come in. The company calls this feature Smart Call. The same goes for Google Pixel and Pixel 2, which turn the entire screen red as an easy “do not answer!” visual reference whenever a known spammer calls you.Remember that these systems aren’t perfect.
- Use do-not-disturb mode only to allow calls from your contactsThis mode is a pretty drastic measure, though. Unless the only people who ever call you are already on your contacts list, you're almost certainly going to miss a few genuine calls.
If you need help or have questions, please feel free to contact us via call (1-878-205-0088), email (firstname.lastname@example.org), or via chat.