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How to get a free Starter Kit
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Where can I get a US Mobile SIM?
Which US Mobile network is best for me?
Which networks does US Mobile use?
Calls going to Landline
How to Check Your Block List
I can't use my phone as a hotspot on my Super LTE line
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I use Super LTE and I cannot make or receive calls
I use Super LTE and my cellular data is not working, but talk and text are
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How to set up a Pooled Plan
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I'm having trouble signing into my account
US Mobile's iOS & Android Apps
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100 MB to GB – What Can I Do with 100 MB of Data?
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Do unused minutes rollover?
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List of eSIM compatible devices
Step-by-step installation guide for eSIM
eSIM Data Roaming Country APN Settings
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My Caller ID is incorrect
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How to set up a Blackberry with a GSM LTE line
How to set up an Android with a GSM LTE line
How to set up an iPhone with a GSM LTE line
How to set up an iPhone with a GSM LTE line - iOS 8 and newer (iPhone 6 and newer)
How to set up an iPhone with a GSM LTE line - iOS Version 5 & earlier
How to set up an iPhone with a GSM LTE line - iOS Version 6 & 7
How to set up your Android with Super LTE in case of No Service
How to set up your Samsung device with a Super LTE line
How to set up your device with Super LTE in case of No Service
How to set up your device with a GSM LTE line
How to set up your iPhone with Super LTE in case of No Service
How can I keep my number?
How do I activate my SIM card?
How to transfer your number from one carrier to another
I cannot activate my SIM
I lost my SIM card
I need to update the information on my port request
Call blocking refers to the ability to block specific numbers from calling you.
Blocking individual phone numbers
Go to the Phone app, then your Recents, and tap the blue information icon to the right of the number you want to block.
The process isn’t much different: go to the Recents section of the Phone app, long press on the bothersome number, and choose block. On some Android phones, you’ll also be given the option of reporting the number as spam.
Blocking spam callers
Here are a few options you can consider to block spam callers:
- Register for the National Do Not Call Registry
- Protect yourself with third-party appsThere are several services out for this purpose, some free, others requiring a subscription. TrueCaller, Hiya, RoboKiller & Nomorobo are notable examples.
Note: US Mobile doesn't have anything to do with their service. These are just examples for your convenience.
- Buy a phone from Samsung or Google that automatically identified spam callers.Samsung’s recent Galaxy S and Note smartphones automatically flag suspected spam calls right in the phone app as they come in. The company calls this feature Smart Call. The same goes for Google Pixel and Pixel 2, which turn the entire screen red as an easy “do not answer!” visual reference whenever a known spammer calls you.Remember that these systems aren’t perfect.
- Use do-not-disturb mode only to allow calls from your contactsThis mode is a pretty drastic measure, though. Unless the only people who ever call you are already on your contacts list, you're almost certainly going to miss a few genuine calls.
- Change your phone number.This is the ultimate option, and there is still no guarantee you won't continue to receive robocalls on the new number.
If you need help or have questions, please feel free to contact us via call (1-878-205-0088), email (firstname.lastname@example.org), or via chat.